RETURN AND REFUND POLICY
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, Your item should have any kind of manufacturing defect. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Whatsapp +91 8076516594 or Email feelrichdecor@gmail.com. Please note that returns should be packed the same way as if we received a damaged product in transit , You will not be eligible for a refund or exchange.
You can always contact us for any return question at feelrichdecor@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like physically damaged goods, Products like Mirrors which has glass due to no return packaging experience of customers.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at feelrichdecor@gmail.com or Whatsapp @+91 8076516594.